Vivu connector reference: sign-in, upload, search, results, limits, errors.

Connection and sign-in

Access runs through OAuth. When you select Connect, you sign in outside the chat and approve the connection, and Claude then works with that account. There is no anonymous access: without a completed sign-in, nothing can list projects, open an upload page, or search.

The connector and the Vivu web app use the same account, projects and credits, so a project you created in the web app is one Claude can search. The full setup, with example prompts, is in Vivu's connector guide. Claude is the main setup. Any other MCP client that can add a remote server over Streamable HTTP with OAuth, ChatGPT included, connects to the same address and works the same way. This reference says Claude throughout; read it as whichever client you use.

Projects and scope

A project is the unit of scope. Video is uploaded into one project, and a search runs inside one project. There is no cross-project search. Ask Claude to list your projects, or to create one; the connector guide's own example creates a private project.

Upload and indexing

Upload happens in the browser. Ask Claude for a project's upload page and it returns a secure link that opens the Vivu web app under the same account. Upload the files there and keep the page open until the transfer finishes.

Indexing is asynchronous and runs in Vivu's cloud. A file is searchable when its indexing finishes, not when its upload does, and the two are reported separately: ask Claude which videos in the project are still indexing. Each file is indexed once, and the project can then be searched from any later conversation.

The sign-in link for an upload page has to be opened within three minutes. The limit is on the link. It does not cap how long a video can be.

A typical first session, in the words you would use:

You:     Create a private project named Launch Interviews,
         then give me the upload page.
Claude:  creates the project and returns a secure upload link
You:     upload the files in the browser and wait for the transfer to finish
You:     Show which videos are still indexing in Launch Interviews.

Search

A search needs three things, all of which you can say in plain language.

A precise search runs as a job: Claude checks on it until it is complete, then reports the results. A fast search uses one credit; a precise search uses five in total.

A finished search returns time ranges from the videos in the project, and a link to a result page that holds all of them. They are candidate moments: search can miss a moment or return one that does not fit, so open each time range and check the source footage before you rely on it.

In Launch Interviews, find every moment where a customer explains
why they switched products. Use precise search.

Opening a moment

Open the result-page link to preview each moment. To take footage away, select a result on that page and choose Export original clip, which prepares a download of that segment. The result link expires after four hours; ask Claude for a new link after that. Vivu does not edit the footage, so cutting stays in your own tools.

Deleting videos and projects

The same deletion is available in the web app. Uploaded video stays in your account until you delete the video or the project, and deleting either one removes its media from Vivu's cloud. Deleting a project does this for every video in it. Vivu is not a backup service, so keep your own copies. The Privacy Policy covers retention and processing location.

Limits

• One project per search; no cross-project queries.
• Precise search is asynchronous and has to be waited on until it completes.
• Upload and indexing are reported separately; do not treat a completed upload as searchable.
• Result-page links expire after four hours. Upload sign-in links must be opened within three minutes.
• Deleting a video or project is permanent; there is no undo or restore.
• Indexing minutes and search credits are monthly and depend on the plan; see pricing.

Errors